Top Echelon Network Policy 13

Issue: Contacting the job order recruiter’s client company

Date: 10/21/91

The job order recruiter should maintain contact and communications with the client company. The agency with the candidate MAY NOT contact the job order recruiter's client company for ANY REASON WHATSOEVER unless written permission has been granted by job order recruiter.

Spirit of this Policy
A client company is a recruiter's livelihood, and no one should be permitted to interfere with that client relationship, no matter what the reason!

Situation of the "slow-paying" or "non-paying" client
Nobody likes a slow-paying or a non-paying client. Typically, in the situation when a client is a slow payer, the recruiter supplying the candidate gets frustrated waiting for their money and applies pressure to the job order recruiter to get their client to pay. Naturally both recruiters want to be paid, but the job order recruiter is caught in the middle because he/she is afraid of destroying the client relationship. We don't want to see any recruiter destroy their client relationship, nor do we want to see a client delay in paying their bills. Because the job order recruiter stands the best chance for getting the client to pay, they should be given plenty of opportunity to do so. At no time should the candidate recruiter intervene and contact the client about slow payment or non payment.

Situation when the candidate recruiter believes the job order recruiter is "botching the placement"
Sometimes the candidate recruiter is tempted to call the client company with some additional information that could help close the placement. As good as these intentions might be, we have to assume that the job order recruiter knows more about the client and the job assignment than anyone else. Even if you don't feel that this is true, and no matter how strongly you feel that the job order recruiter is "botching" the placement, it is his/her prerogative to handle the placement the best way that they know how. After all, think of the chaos that would result if every recruiter with a candidate were permitted to call the other recruiter’s client. Therefore, only the job order recruiter has the authority to decide who contacts the client and when.